Privacy Policy

This page explains what the bath does with the details you give us when you book, and what happens to them afterwards. It covers this website only.

What we collect

When you book a treatment we ask for your name and phone number. An email address is optional, and we use it only to send your confirmation. You can also leave a note about a special occasion or a preference.
Alongside that we store the booking itself: the treatments you chose, the date and time, how many guests are in the ladies’ and men’s sections, the total, and which language you booked in. Nothing else is collected.

Payment

When you pay for a booking online, the payment is handled by MEPS PayTabs. You enter your card details on their secure payment page, not on this website, so we never see or store your full card number.
To set up the payment we pass PayTabs your name, phone number, email address if you gave one, your IP address, the booking reference and the amount. PayTabs sends back the transaction reference and whether the payment succeeded, and we keep those with your booking. PayTabs handles your card data under its own privacy policy and card-industry security standards.

How your details are used

To hold your booking, to send your confirmation, and to reach you if something about your appointment has to change. We do not sell your details, and we do not use them for marketing unless you ask us to.

Who can see them

The bath’s own staff, who need them to prepare for your visit. Your booking is stored in this website’s database with our hosting provider, confirmation emails pass through the mail service that delivers them, and online payments are processed by MEPS PayTabs as described above. No one else is given access.

Cookies

This site sets a cookie to remember whether you are reading it in English or Arabic, along with the cookies WordPress needs to work. There are no advertising or tracking cookies on this site.

How long we keep them

Booking records are kept while they are useful to the bath — to honour a booking, settle a question about a visit, and keep ordinary business records. When a record is no longer needed it is deleted.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call or email and we will deal with it. If you would rather not leave an email address at all, book by phone.

Contact

Ladies — +962 79 600 0164
Men — +962 79 992 1111
info@alflaylabath.com
Al-Madina Al-Monawara Street 191, Amman
Last updated 30 September 2026. If we add anything that tracks visitors, this page will be updated before that goes live.